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How to Solve PUBG Cannot Connect to Server Issue

Last updated : 2024-11-11

Over the years, PlayerUnknown's Battlegrounds (PUBG) has become a leader in the battle royale genre. Even today, many new and veteran players compete for the top spot, drawn by the game's unpredictable and thrilling battlegrounds. However, the issue of being unable to connect to PUBG servers still troubles some players, causing disconnections at critical moments or preventing the game from starting. Fortunately, this guide will analyze the causes of PUBG server connection failures and recommend effective solutions.

 

Part 1. Why PUBG Cannot Connect to Server?

Part 2. Are PUBG Servers Down? How to Check Server Status?

Part 3. How to Quickly Solve PUBG Can't Connect to Server

Part 4. Other Solutions

 

How to Solve PUBG Cannot Connect to Server Issue

 

 

 

 

Part 1. Reasons Why PUBG Cannot Connect to Server

 

Does being unable to connect to PUBG servers mean that the network is unavailable? Not necessarily. Even if you can still access the internet normally, there are some reasons that can cause server connection issues:

 

  • Server Down: When PUBG servers are under maintenance or experiencing issues, it may lead to connection problems.
  • Network Failures: Packet loss and network congestion can prevent your game data from being transmitted to the server.
  • Network Restrictions: Certain networks, especially public or work-related ones, might block game traffic.
  • Firewall or Antivirus Settings: Overly strict settings may mistakenly block PUBG from accessing the internet.
  • Corrupted Game Files: Occasionally, errors in the game files can prevent a successful connection.

 

 

 

 

Part 2. Are PUBG Servers Down? How to Check Server Status?

 

If your PUBG cannot connect to the server, the first thing to consider is whether the PUBG servers are down. You can check the latest PUBG server status through third-party platforms like Downdetector or on social media and forums. Once you've confirmed the server status, you can then look for solutions.

 

 

 

 

Part 3. How to Quickly Solve PUBG Can't Connect to Server

 

Regardless of whether the PUBG server status is normal or down, if you're encountering server connection errors, you might want to try GearUP Booster. It's a popular PUBG game booster used by many players worldwide, designed specifically to solve network latency and server connection issues. With network nodes deployed globally, it can automatically diagnose and adapt connection routes. When you experience network congestion, GearUP Booster will automatically switch routes. If a PUBG server is down, it can help you change PUBG servers in other regions, ensuring your gaming experience is always optimal. Additionally, it effectively reduces ping during matches, providing you with a smooth and seamless gaming experience, increasing your chances of victory.

 

Step 1: Download GearUP Booster.

 

download GearUP Booster

 

Step 2: Launch the program, search for PUBG.

 

How to Solve PUBG Cannot Connect to Server Issue-img 2

 

Step 3: Select Server.

 

How to Solve PUBG Cannot Connect to Server Issue-img 3

 

Step 4: Check your network status and optimization effects, then launch PUBG through GearUP Booster to enjoy your match.

 

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Part 4. Other Solutions to PUBG Server Connectivity Issues

 

1. Manually Update the Game:

 

  • Open the game launcher.
  • Check for any available updates and install them.
  • Restart the game to see if the issue is resolved.

 

 

2. Change Your DNS Settings:

 

  • Open Network Connections settings on your computer.
  • Right-click your active connection and select Properties.
  • Find and select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
  • Choose "Use the following DNS server addresses" and enter preferred DNS (like Google’s 8.8.8.8 and 8.8.4.4).
  • Save changes and restart your PC.

 

 

3. Disable Firewall/Antivirus Temporarily

 

  • Temporarily disable your firewall and antivirus software.
  • Try connecting to PUBG.
  • Remember to enable your security software immediately after testing to maintain protection.

 

 

Conclusion

 

The PUBG cannot connect to server issue can be frustrating, but it's often solvable with the right approach. From utilizing GearUP Booster for a direct fix to updating game files or tweaking network settings, there are several ways to enhance your connection. By following the steps outlined above, you're one step closer to returning to the battlegrounds with minimal disruption. Happy gaming!

 
 
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